386bet Terms and Conditions

The terms and conditions below apply to the 386bet website and all associated services. By registering or accessing the site, you are considered to have fully accepted these terms. You are advised to read the relevant section carefully before taking part in any category.

01 General Provisions

These terms and conditions are the foundation for operating the 386bet platform and all services included within it. The words "386bet", "we", "our" or "platform" in this document refer to the entity operating 386bet. "User", "you" or "member" refers to any registered or unregistered visitor who uses this site or its services.

By accessing the 386bet website, you confirm that you have fully read and agree to abide by these terms and conditions, our Privacy Policy and our Responsible Gaming Guidelines.

02 Account Registration and Eligibility

To register with 386bet and use any of its services, you must meet the following eligibility requirements:

• You must be at least 21 years of age. Creating an account or using the services is strictly prohibited for persons under 21.
• Only one account per person is permitted.
• You must provide accurate and up-to-date personal information.
• If multiple members of the same household operate accounts from the same device or IP address, this must be reported separately to the 386bet support team.
• 386bet may at any time request identity documents, proof of address or other documentation to verify the accuracy of information provided at registration.

Identity Verification (KYC)

386bet follows a KYC (Know Your Customer) process to ensure the security and legitimacy of every account. Identity verification is mandatory in the following situations:

• Before making a significant withdrawal for the first time.
• When any suspicious activity is detected on the account.
• When changing account information.

If the verification process is not completed, account activity may be temporarily restricted.

03 Account Security

It is your responsibility to ensure the security of your 386bet account. Keep your login credentials private and never share them with anyone else. Report any unauthorized use of your account or any security breach to the 386bet support team immediately.

386bet will not be liable for losses resulting from unauthorized third-party use, unless the user reports it within a reasonable time. Giving or selling account access to others is strictly prohibited and may result in immediate account closure.

04 Deposits and Withdrawals

The following rules apply to deposits and withdrawals on 386bet:

Deposit Rules

• Deposits must only be made from a payment account registered in your own name.
• Using a third-party payment account is prohibited.
• Any deposit may be subject to 386bet's verification process.
• If a deposit fails due to a technical error, please contact the support team.

Withdrawal Rules

• Withdrawals can only be made to the payment account from which the deposit was made.
• Withdrawals may be temporarily held if bonus wagering requirements have not been met.
• Withdrawals may be held if identity verification has not been completed.
• In cases of suspicious activity, 386bet reserves the right to investigate withdrawals.

05 Bonuses and Promotions

386bet offers various types of bonuses and promotions. Each offer has its own terms, which are detailed on the relevant promotion page. The following general rules apply to all bonuses:

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. Welcome bonus examples:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳32,000 → Bonus ৳15,000 → Total balance ৳47,000

Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means you must wager 25 times the bonus amount before it can be withdrawn.

VIP Cashback Program

386bet has four VIP tiers, each with a weekly cashback rate:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

General Bonus Rules

• Each bonus offer may only be claimed once, unless otherwise stated.
• If funds are withdrawn from the account without meeting the bonus requirements, the bonus will be forfeited.
• If bonus abuse or fraudulent activity is detected, the account may be closed.
• 386bet reserves the right to change, suspend or cancel any promotion at any time.
• Claiming bonuses through multiple accounts is prohibited.

06 Betting Rules

386bet offers betting and gaming services across various categories including cricket, casino, slots, fishing games and live casino. Each category may have its own rules. However, the following general rules apply to all betting activity:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an abnormal bet outcome occurs due to a technical error, 386bet reserves the right to void it.
• If an event is cancelled or incomplete, 386bet will settle bets in accordance with standard industry rules.
• For cricket betting, separate rules may apply for BPL, IPL, T20 World Cup and other international cricket events.
• In live betting, odds may change at any time. The odds at the time the bet is confirmed are final.

Game Integrity and Fair Play

All casino games and slots on 386bet are powered by technology from reputable game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI). These games run on Random Number Generator (RNG) technology, which ensures impartial and verifiable results.

07 Prohibited Activities

The following activities are strictly prohibited on 386bet. Violating these prohibitions will result in immediate account closure and, where applicable, legal action may be taken:

1. Creating an account using fraudulent, false or misleading information.
2. Creating multiple accounts to claim bonus benefits.
3. Using the platform for money laundering or illegal purposes.
4. Hacking game software, or using bots or automated scripts.
5. Exploiting any errors, bugs or technical loopholes.
6. Harassing other members or disrupting platform operations.
7. Operating an account on behalf of a minor (person under 21 years of age).
8. Using professional card counting methods or collusion.

08 Responsible Gaming

386bet believes that gaming should be a form of entertainment. We are committed to responsible gaming and are ready to help our members develop healthy betting habits.

• Only persons aged 21 or above may use 386bet.
• Bet only within your financial means.
• Betting should never be used as a source of income or as a way to recover lost money.
• Members can choose to suspend their account for a set period of time.

09 Intellectual Property

All content on the 386bet website — logos, designs, text, graphics, software, databases and other materials — is owned by 386bet or is licensed property of the relevant providers.

• Copying, distributing or modifying any part of the site without prior written permission from 386bet is prohibited.
• Viewing and downloading information from the site for personal, non-commercial purposes is permitted.
• Using the 386bet brand name or logo in any other context is prohibited.

10 Limitation of Liability

386bet makes every effort to provide its services without interruption and free of errors. However, 386bet is not liable in the following situations:

• Losses caused by internet disconnection or issues with the user's device.
• Delays or errors caused by third-party software or payment providers.
• Service disruptions caused by natural disasters, government restrictions or other uncontrollable circumstances.
• Financial losses resulting from the user's own decisions.

11 Privacy

386bet gives the highest priority to the privacy of users' personal information. The detailed rules for how we collect, store, and use data can be found on our Privacy Policy page.

In short, 386bet never sells users' personal information to third parties. Limited information may be shared with partner service providers when required for legal obligations or account verification.

12 Changes to Terms

386bet reserves the right to update or change these terms and conditions at any time. Members will be notified of significant changes by email or through a notice on the platform.

Continuing to use the site or carrying on with betting activity after any changes will be considered acceptance of the new terms. It is recommended to visit this page regularly to stay up to date with the latest terms and conditions.

13 Account Closure

Either the user or 386bet may close an account.

Closure at the User's Request

Any member may request closure of their account at any time via 24/7 live chat or by email at [email protected]. Any pending bets will be settled and eligible balances withdrawn before closure.

Closure at 386bet's Initiative

386bet may temporarily or permanently close any account under the following circumstances:

• Violation of any part of these terms and conditions.
• Bonus abuse or fraudulent activity.
• Failure to verify identity or providing false information.
• The account remaining inactive for an extended period (long-term inactivity).
• For legal or regulatory reasons.

14 Contact

If you have any questions or queries about these terms and conditions, please contact the 386bet support team. Our trained team is available around the clock to provide assistance in Bengali.